Refund policy
✦ Return & Refund Policy
At Backbuys, we want you to be happy with your purchase.
Returns
- Returns are accepted within 7 days of delivery.
- Products must be unused, unworn, and in original packaging.
- Items damaged or worn after delivery may not be eligible for return.
- Sale/discounted items may be non-returnable unless received damaged or incorrect.
Refunds & Exchanges
- Once your return is inspected and approved, we will process your refund or exchange.
- Refunds are generally issued through the original payment method or another agreed method.
- Delivery charges may be non-refundable.
For return assistance, please contact us with your order number and reason for return.