Refund policy

✦ Return & Refund Policy


At Backbuys, we want you to be happy with your purchase.

Returns

  • Returns are accepted within 7 days of delivery.
  • Products must be unused, unworn, and in original packaging.
  • Items damaged or worn after delivery may not be eligible for return.
  • Sale/discounted items may be non-returnable unless received damaged or incorrect.

Refunds & Exchanges

  • Once your return is inspected and approved, we will process your refund or exchange.
  • Refunds are generally issued through the original payment method or another agreed method.
  • Delivery charges may be non-refundable.

For return assistance, please contact us with your order number and reason for return.